Shipping and handling

Shipping conditions will depend on the place of delivery:

  Destination Method Cost Time scale
EUROPE SPAIN (Penínsular, Balearic Islands) &PORTUGAL STANDARD €4.99 FREE OVER 45,00 € 48-72 hours
EXPRESS only peninsular Spain €7.99 24 hours
EUROPE ZONA 1: ANDORRA, BELGIUM, SWITZERLAND, GERMANY, FRANCE, FINLAND, GIBRALTAR, HUNGARY, ITALY, LITHUANIA, LUXEMBOURG, LATVIA, MONACO, NETHERLANDS, SLOVENIA, SLOVAKIA, TURKEY STANDARD €7.99 FREE OVER 80 € 5-7 Working days
EUROPE ZONA 2: IRELAND, LIECHTENSTEIN, NORWAY, ROMANIA STANDARD €11.99 FREE OVER 80 € 5-7 Working days
EUROPE ZONA 3: AUSTRIA, BOSNIA AND HERZEGOVINA, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, GREECE, CROATIA, ICELAND, KAZAKHISTAN, MOLDOVA, MONTENEGRO, MACEDONIA, MALTA, POLAND, SERBIA AND MONTENEGRO, SWEDEN STANDARD €14.99 FREE OVER 100 € 5-7 Working days
INTERNATIONAL INTERNATIONAL EXPRESS €49.99
FREE OVER 150 €		 5 working days
Local taxes are not included

Please note that the estimated delivery time is shown in working days (from Monday to Friday, excluding Saturday, Sundays, and public holidays in the city of Madrid). These delivery times are subject to product availability. If a product is out of stock, Kimoa will contact you to inform you of the estimated delivery date.

In the event of a delay, you must notify us so we can comply with our delivery obligation in an adequate additional term according to the circumstances. If Kimoa does not deliver the product in that additional time frame, you have the right to cancel the order.

 The free delivery expense policy for minimun purchases will not be applicable in the case of special-order products (surf boards and skates).

SHIPMENT

The product will be delivered to the address that you indicated when placing the order.

The delivery times will be the following:

  Destination Method Cost
EUROPE SPAIN (Peninsular, Balearic Islands) & PORTUGAL STANDARD 48-72 hours
EXPRESS 24 hours
EUROPE ZONE 1: ANDORRA, BELGIUM, SWITZERLAND, GERMANY, FRANCE, FINLAND, GIBRALTAR, HUNGARY, ITALY, LITHUANIA, LUXEMBOURG, LATVIA, MONACO, NETHERLANDS, SLOVENIA, SLOVAKIA, TURKEY STANDARD 5-7 Working days
EUROPE ZONA 2: IRELAND, LIECHTENSTEIN, NORWAY, ROMANIA STANDARD 5-7 Working days
EUROPE ZONA 3: AUSTRIA, BOSNIA AND HERZEGOVINA, BULGARIA, CYPRUS, CZECH REPUBLIC, DENMARK, ESTONIA, GREECE, CROATIA, ICELAND, KAZAKHISTAN, MOLDOVA, MONTENEGRO, MACEDONIA, MALTA, POLAND, SERBIA AND MONTENEGRO, SWEDEN STANDARD 5-7 Working days
INTERNATIONAL INTERNATIONAL EXPRESS 5 Working days
Local taxes are not included

Regarding surf boards and skates, the delivery time will be fifteen (15) to twenty (20) working days.

For our expedited shipping methods, your order may arrive a day later if placed after 11PM CET. Please note that our delivery options refer only to the delivery time frame and not to the time required to prepare your order. While most orders are ready for shipping within 1 day of ordering, some orders may take additional time.

Kimoa is not responsible for customs taxes, duties, port fees or other, in excess of what we estimated in your quote. We are not responsible for delivery delays to customs holds and inspections or vessel delays due to conditions beyond our control.